Xhersi Lula

(+49) 017622013947 · xhersi.lula@gmail.com

Backend Engineer with extensive experience designing and building fault-tolerant, scalable microservices mostly in PHP and Golang. Skilled at driving projects from inception through deployment, ensuring customer success and measurable impact. Proficient in full lifecycle software development, including Agile methodologies such as Scrum and Kanban. Strong problem-solving, communication, and collaboration skills, with a proven track record of working effectively with large businesses and cross-functional teams.

Experience

Senior Software Engineer

JAKALA (former FFW) – Hamburg, Germany (remote)

• Maintenance of TUIC API (legacy PHP core API for web and native apps).
• Development of Profile Service (Golang microservice managing customer/guest profile data).
• Optimized the Backoffice Tool enabling admin users to efficiently support customers onboard ships.

March 2024 – Present

Software Engineer

Wayfair – Berlin, Germany

• Designed and implemented Warehouse Definition, a suite of tools to manage warehouse location data, enabling better planning and operational decision-making.
• Developed Crossdock Wizard UI, streamlining the entire cross-docking process.
• Built Crossdock Load UI, allowing cross-border loads to remain in a “pending” state until customs documentation is complete, reducing shipping delays.

July 2019 – February 2024

Software Developer

Infosoft Software Developer (ISD) – Tirana, Albania

• Designed, developed, and tested new applications and systems, mainly for business and HR management systems; coded on PHP, Delphi, ASP.NET, and RDBMS.
• ISD Payroll – Developed and launched hourly salary calculation feature, enabling onboarding of 100+ new companies within two years and generating $20K in additional revenue in six months.
• WEBPos – A web application to assist businesses for effective management of remote sales and invoicing.

May 2014 – November 2018

Education

University of Tirana – Tirana, Albania

Master of Science in Informatics
Data Mining, E-commerce, Advanced Software Engineering, Cryptography, Compilers Principles Techniques, Artificial Intelligence
2012 – 2014

University of Tirana – Tirana, Albania

Bachelor’s Degree in Computer Sciences

Focus on programming and database management.

2009 – 2012

Technical Skills

Languages

PHP, Golang, Java

Frameworks / Ecosystems

Symfony, Laravel, Slim, Spring Boot, Delphi

Databases

MySQL, MSSQL, Various RDBMS

Infrastructure & Cloud

Kubernetes (K8S), Docker, Google Cloud Platform (GCP), Amazon Web Services (AWS)

Messaging & Observability

SQS, Apache Kafka, Grafana, Kibana, Datadog, Sentry

Soft Skills

  • Communication: Clear, concise, and adaptable across technical and non-technical audiences.
  • Collaboration & Teamwork: Proven ability to work cross-functionally and translate complex concepts into simple terms.
  • Customer Obsession: Committed to understanding customer needs and delivering impactful solutions.
  • Positive Attitude: Eager to take on challenges, build relationships, and maintain a can-do spirit under pressure.